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Fast, or Good, or Cheap? |
| We can always give you one, usually the first two, but not all three. We do good work, fast. We're not cheap, we're fair. |
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Buy or just rent? |
| With our custom solutions, you usually get a choice of Hosted (On-Demand) or Installed software, so you can try it with less risk & expense. |
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Old Way or New Way? |
| We do TDM work in our sleep. We're leaders in VoIP, too. We'll help you decide what's best for your solution. |
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IVR/Auto Attendant/Voice Mail |
| Ah, the old "press one for..." thing. It's the backbone of a lot of solutions, and if you use it properly it is appreciated by your customers - not despised. When you tie an IVR & Voice Mail system into a real time database, you can really do some useful things. |
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Call Recording |
| Look Ma, no hands! Or at least no equipment. Using VoIP technology we can deliver unbelievable recorded voice. And we can deliver it to you in a variety of ways. It's a great tool for training, legal protection or just the old fashioned "he said, she said" disputes. |
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Fax Delivery & Receipt |
| Granted it's not that sexy. In fact, it's practically archaic. But every now and then you need that proverbial "hard copy" that rolls out of a fax machine automatically and is ready to be signed, delivered or filed as documentation. |
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Call Measurement/Call Detail Reporting |
| "I know half the money I spend on advertising is wasted, I just don't know which half!" That may have been true for John Wannamaker in 1905, but today it doesn't have to be. We've built some of the most effective tools in the business for telling you "which half" - and a lot of other useful things as well. |
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Voice Recognition |
| Command and Control. Voice to text. Text to Speech. This technology is getting scary good now. We think it's a little like an IVR/Auto Attendant - done properly, it's incredibly effective. Done poorly, it makes people want to tear their hair out. |
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Calling & Debit Cards |
| Who would have thought there would be so many uses for these? But that's real money on these cards, so you better have a way to make sure the calling experience and the management tools are top notch. Our platform handles over a million calling card calls each day for just one customer. |
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Call Blasting |
| When you've got something important to say, say it fast, to everyone who needs to know: "School is closed", "All games are cancelled", "Evacuate, the river is rising", "The end is near", whatever. |
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Web Services Interfaces |
| Want easy integration to databases and back office systems? With our software, what's entered in a phone shows up in a database - and vice versa. It makes for great "real time" applications. |
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Conferencing (Inbound & Outbound) |
| Two heads are better than one. Sometimes three or more are even better. In a custom solution, one person may want to instantly bring in a supervisor, colleague or customer - and our software makes it easy to do that. |
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