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Collections/Credit |
| So many deadbeats, so little time. Being in the collections business isn’t the easiest job in the world, but thank goodness someone does it. We work hard to make their agents’ lives better, from how they leave messages to rotating the music on hold to keep them from going crazy – and collections firms see their productivity increase four-fold with our software. |
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Medical Notification |
| Let’s face it, doctors are busy people. Their staffs are busy too. So there’s always the challenge of sending and receiving communications with patients without burning up valuable time. We are experts at saving time, without making a medical group seem impersonal. The applications we’ve built include: Test results by phone, automated chemotherapy orders and after hours paging & message services. Don’t worry, we understand and know how to abide by HIPPA and S-OX as well. |
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Call Centers |
| Six figures and above for an simple outbound dialing system? What if you don’t need all those extra features? And you sure don’t need all that proprietary hardware & software. You just need to pound calls all day and have some key features like screen pops, three-way, conferencing, recording and a few others. Plus, you’d probably like it to be EASY and simple to customize things for the way you work. |
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Supply Chains |
| Wireless handheld devices are nice in the supply chain. Except when the software doesn’t work. Or the delivery driver doesn’t understand how to use it. Or he is out of the coverage area for data. With our software, the telephone becomes a simple, powerful and easy-to-use data entry device – that’s almost always in coverage. And you can see the results of what’s happening instantly on a web console. |
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Emergency Notification |
| Things change. Bad things happen. Bad things might happen if something doesn’t change. Whatever the situation, sometimes it’s the job of one person to let a lot of other people know something FAST. Schools, governments, and other organizations can rely on us to get the word out in minutes. And we provide the web tracking tools to see what has happened: who knows, and who still needs to know. |
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Location Based Intelligence |
| There are only three things that count when you are trying to figure something out based on geography: location, location, location. We blend easy-to-use web based mapping with voice and other notification tools like email and SMS. It’s a great way to answer the question: “where in the world is . . .” AND to be able to do something about it right away. |
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