PRODUCTS

Agent Voyager

A successful contact center requires the ability to maximize everyone's productivity. With our Agent Voyager products we have seen clients improve their productivity of over 300%. We have different platforms to accomplish multiple requirements, our base level Agent Voyager product enables you to just log in to our voice platform and web interface, then upload a campaign list to begin your contact center. For our clients requiring a more robust application we offer our fully integrated Agent Voyager Contact Center Edition that can seamlessly work within your internal process and be fully integrated into your enterprise. In working with many of our clients we have found that we have been able to accomplish their goals for a significantly less investment than most other products.

911 Meeting

Instant conferencing eliminates the need to spend time scheduling a conference call with everyone's calendars'. If you need to collaborate with your team immediately, our service allows you to dial one number, and within seconds your pre-selected group will be called and asked to join your instant conference. In addition it is flexible enough to add others to the call within keystrokes.

Broadcast Voyager

Broadcast Voyager was designed for contact centers that have requirements to contact massive amounts of people to communicate a Unified Message. Once you have contacted our system and recorded the message for distribution and or uploaded a wave file through our internet browser interface, then you simply upload your campaign list or reuse an existing one, then you're ready to begin the broadcast. Our Broadcast Voyager platform will enable you to contact thousands in less than ten minutes.

We have provided our system to:

Political campaigns
Government agencies
Schools
Churches
Sports leagues

Conference Voyager

Our conference platform can meet your needs whether they are simple or robust. Many of our client's leverage our conferencing services and experience a low cost, reliable way to have a conferencing bridge for their organization. We you a private conference call number, then set up the account the way you want - you don't even have to use a password, the system is intuitive enough to remember you, this save you the trouble of extra effort.

Record My Conversation

In today's busy climate having the ability to Record calls to any phone, from any phone has become a necessity in business. Our recording platform doesn't require purchasing expensive premise based equipment. Our service, allows you to easily initiate a call recording even from your cell phone, then once the call is completed you will receive an emailed link with the recording, you can easily download the call to archive or simple listen online. Many industries have found this type of product to be great and reliable some of them are:

Attorneys
Customer Service
Executive negotiations
Salesmen confirming an order
Anyone who needs to document a call due to it's content

Remind Me

Our Remind Me service has saved hours of reoccurring task by automated the process and then providing you with notification. This service let's you create and schedule automatic reminders - either to yourself, or to other phone numbers - with a simple web interface. At the scheduled time, the call is made with a high quality text to speech message. This service is perfect for confirming appointments, sending simple reminders about a key task, or a whole host of other uses.

Email Cruiser

Many of our on the go clients have been able to benefit from our Email Cruiser service. Even with smart phone technology it is difficult to read messages and respond while traveling, our service allows you to listen to them, delete or save them, and even reply by voice.
This service has been ideal for people constantly in a vehicle, or if you won't have access to a computer for a certain time period but you have the requirement to stay current.

App Voyager

App Voyager is a robust software application tool set that empowers your enterprise with the ability to create your own voice application, call flows for incoming calls as well as for answered out bound customer contact calls. App Voyager was designed to provide for basic call applications or is a sophisticated tool set that enables you to fully manage the interoperability of App Voyager within other separate applications. There many variable actions that can be programmed or created depending upon different types of contact dispositions. You have the flexibility to create most any simple IVR, Questionnaires or Polling application, PBX functionality, Information Hotline, Emergency Notification, without the requirements of a programmer.